At Mozahid Corp. LTD, we are committed to providing high-quality services to our clients. We understand that sometimes circumstances may change, and you may need to cancel or request a refund for the services you have purchased from us. Our cancellation and refund policy is designed to provide you with a clear understanding of how we handle such situations.
Cancellation Policy
If you wish to cancel your services, please contact our customer support team at [email protected] as soon as possible. You may cancel your services at any time, and we will stop any further work on your project.
Please note that cancellation does not entitle you to a refund, and you may still be responsible for any fees associated with the services we have provided to you up to the point of cancellation.
Refund Policy
At Mozahid Corp. LTD, we offer a 10-day money-back guarantee for our services. If you are not satisfied with the services we have provided to you within 10 days of your purchase, please contact our support team at [email protected].
To be eligible for a refund, you must provide a valid reason for your dissatisfaction with our services, and we will do our best to address your concerns. If we are unable to resolve your concerns, we will provide a full refund for the services you have purchased.
Please note that refunds may take up to 7-10 business days to process, and any associated transaction fees will be deducted from the refund amount.
Refund Timeline
The refund date may vary based on your payment method. Generally our refund timeline depends on PayPal and Stripe’s policy.
Exceptions
Our cancellation and refund policy does not apply to the following services:
- Customized SEO packages and plans that are tailored to your specific needs and requirements.
- Services that have been completed or delivered to you in their entirety.
- Services that have been used or consumed by you, including any reports or recommendations provided to you.
- Services that have been discounted or offered as part of a special promotion or deal.
- Services that we outsource from other parties and we work as middle one.
Modifications and Changes to Services
We reserve the right to modify or change any of our services, packages, or plans at any time, without prior notice. We may add, remove, or change features, or adjust pricing based on market trends or changes in our business needs.
If we make any changes to your purchased services, we will notify you in writing, and you will have the option to continue with the modified services or cancel your services.
Termination of Services
We reserve the right to terminate any services at any time if you violate our terms and conditions or if we determine that continued provision of services is no longer viable or practical.
In the event of termination of services, you will remain responsible for any fees associated with the services provided to you up to the point of termination.
Contact Us
If you have any questions or concerns about our cancellation and refund policy, please contact our support team and we will be happy to assist you.
By phone number or Whatsapp: +44 7477230349
By email: [email protected]